Category archives: analytics
Declining letter volumes and parcel competition are serious challenges faced by postal companies. Having a competitive supply chain is key to thrive, and survive, in this environment. How can postal companies make headway? The answer lies on changing culture as much as it does on rethinking technology.
Change should start with culture and organizational alignment
Global e-commerce growth and converging technologies are pushing postal companies to diversify their revenues and increase operational efficiency quickly. To support this change, many postal operators are modernizing their technology stack and relying increasingly on advanced analytics. UPS, for instance, has managed to save up $50 million a year in fuel, vehicle maintenance and time by optimizing vehicle routes with a big data model. The company has also won several awards for providing consumers with more control over deliveries using digital products.